Privacy Policy

PRIVACY POLICY

Global Buzaar — globalbuzaar.com

Last Updated: 13/7/2026

At Global Buzaar, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you access or use our website, mobile application, and all related services (collectively, the "Platform"). By using the Platform, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the Platform immediately.

This Privacy Policy should be read together with our Terms and Conditions, which are available on the Platform.

1. WHO WE ARE

Global Buzaar is an e-commerce marketplace operated from Lahore, Pakistan. We act as the data controller for all personal information collected through the Platform. For any privacy-related questions, concerns, or requests, you may contact us at:

Global Buzaar

Email: support@globalbuzaar.com

Website: www.globalbuzaar.com

Location: Lahore, Pakistan

2. INFORMATION WE COLLECT

We collect personal information in the following ways:

2.1. Information You Provide Directly

When you create an account, place an order, list a product, or contact us, you may provide us with the following information: full name, email address, phone number, delivery address(es), billing information, date of birth (if provided), business name and registration details (for Sellers), product listing details including images and descriptions (for Sellers), and any other information you choose to share through forms, chat, or customer support interactions.

2.2. Information Collected Through Third-Party Login

If you choose to register or log in using a third-party service such as Google, Facebook, or Apple, we receive certain information from that service depending on your privacy settings with them. This may include your name, email address, profile picture, and unique account identifier. We do not receive or store your third-party account password. Your use of third-party login services is subject to the respective provider's privacy policy and terms of service.

2.3. Information Collected Automatically

When you access or use the Platform, we automatically collect certain information, including your IP address, device type, operating system, and browser type, unique device identifiers, pages visited, time spent on pages, links clicked, and browsing patterns, referring URLs and exit pages, and crash reports and performance data.

2.4. Location Data

With your consent, we collect your geographic location data, including GPS-based location from your mobile device. We use this information to provide accurate delivery estimates, suggest relevant products and Sellers based on your location, optimize logistics and fulfillment, and display location-specific content, offers, and recommendations. You can disable location services through your device settings at any time. However, doing so may limit certain features of the Platform, such as delivery availability and location-based recommendations.

2.5. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to collect information about your activity on the Platform. This includes:

Essential Cookies — required for the Platform to function properly, including session management, authentication, and security. These cannot be disabled.

Analytics Cookies — we use tools such as Google Analytics to understand how Users interact with the Platform, which pages are most visited, and how we can improve the user experience. These tools collect anonymized and aggregated data.

Advertising and Marketing Cookies — we use tools such as Facebook Pixel and similar tracking technologies to deliver targeted advertisements, measure the effectiveness of advertising campaigns, and retarget Users who have previously visited the Platform.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the Platform.

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

To create, manage, and maintain your account on the Platform. To process and fulfill your orders, including packaging, shipping, and delivery. To enable Sellers to list, manage, and sell products on the Platform. To process Seller commissions and payouts. To communicate with you regarding your orders, account activity, and customer support inquiries. To send you promotional emails, SMS messages, and push notifications about new products, offers, discounts, and Platform updates. To personalize your experience on the Platform, including product recommendations, search results, and content tailored to your preferences and location. To analyze Platform usage, monitor trends, and improve the performance, functionality, and security of the Platform. To detect, prevent, and address fraud, unauthorized activity, and security threats. To comply with applicable legal obligations, regulations, and law enforcement requests. To enforce our Terms and Conditions and protect the rights, property, and safety of Global Buzaar, its Users, and the public.

4. MARKETING COMMUNICATIONS

4.1. By creating an account on the Platform, you consent to receiving marketing and promotional communications from Global Buzaar, including but not limited to email promotions, SMS offers, and push notifications.

4.2. These communications may include information about new product launches, seasonal sales and discount offers, personalized product recommendations, Platform updates and new features, and Seller promotions and sponsored content.

4.3. You may opt out of marketing communications at any time by clicking the "Unsubscribe" link in any marketing email, replying "STOP" to any promotional SMS, disabling push notifications through your device settings, or contacting us at support@globalbuzaar.com with your opt-out request.

4.4. Please note that even after opting out of marketing communications, you will continue to receive transactional messages related to your orders, account security, and Platform updates that are necessary for the operation of your account.

5. HOW WE SHARE YOUR INFORMATION

Global Buzaar does not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

5.1. With Sellers — When you place an order, we share relevant information with the Seller (such as your name and order details) to the extent necessary for order fulfillment and customer service. Your full delivery address is not shared with Sellers, as Global Buzaar handles all fulfillment.

5.2. With Logistics and Delivery Partners — We share your name, phone number, and delivery address with our logistics and courier partners for the sole purpose of delivering your order.

5.3. With Analytics and Advertising Partners — We share anonymized and aggregated data with analytics providers (such as Google Analytics) and advertising platforms (such as Facebook) for the purposes of measuring Platform performance and delivering relevant advertisements. These partners may use cookies and tracking technologies as described in Section 2.5.

5.4. With Payment and Financial Service Providers — If and when additional payment methods are introduced on the Platform, we may share necessary transaction data with payment processors and financial institutions to facilitate secure transactions.

5.5. With Legal and Regulatory Authorities — We may disclose your information if required to do so by law, regulation, legal process, or government request, or if we believe disclosure is necessary to protect the rights, property, or safety of Global Buzaar, its Users, or the public.

5.6. In Business Transfers — In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity as part of the transaction.

5.7. With Your Consent — We may share your information for any other purpose with your explicit consent.

6. DATA RETENTION

6.1. We retain your personal information for as long as your account is active or as reasonably necessary to provide you with the Platform's services.

6.2. After account deletion or deactivation, we may retain certain information for a reasonable period as required by applicable law, for the purposes of legal compliance, fraud prevention, dispute resolution, and enforcement of our Terms and Conditions.

6.3. Anonymized and aggregated data that does not identify you personally may be retained indefinitely for analytics and business improvement purposes.

7. DATA SECURITY

7.1. Global Buzaar employs commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

7.2. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure, access controls limiting employee access to personal data on a need-to-know basis, and regular security assessments and monitoring.

7.3. Despite our efforts, no method of electronic storage or transmission over the internet is completely secure. We cannot guarantee absolute security of your data. You acknowledge that you provide your personal information at your own risk.

7.4. If we become aware of a data breach that is likely to affect your rights and freedoms, we will notify affected Users and relevant authorities as required by applicable law.

8. YOUR RIGHTS

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Right of Access — You may request a copy of the personal information we hold about you.

Right to Correction — You may request correction of any inaccurate or incomplete personal information.

Right to Deletion — You may request the deletion of your personal information, subject to legal retention obligations and legitimate business needs.

Right to Restriction — You may request that we restrict the processing of your personal information under certain circumstances.

Right to Data Portability — You may request that we provide your personal data in a structured, commonly used, and machine-readable format.

Right to Object — You may object to the processing of your personal information for marketing purposes or where processing is based on our legitimate interests.

Right to Withdraw Consent — Where processing is based on your consent, you may withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact us at support@globalbuzaar.com. We will respond to your request within thirty (30) calendar days. We may request verification of your identity before processing your request.

9. CHILDREN'S PRIVACY

9.1. The Platform is open to Users of all ages. However, we do not knowingly collect personal information from children under the age of 13 without verifiable parental consent.

9.2. If you are a parent or guardian and believe your child under 13 has provided us with personal information without your consent, please contact us at support@globalbuzaar.com. We will take steps to delete such information promptly.

9.3. For Users between the ages of 13 and 18, we encourage the use of the Platform under the supervision of a parent or legal guardian. By allowing a minor to use the Platform, the parent or guardian accepts full responsibility for the minor's data and activity.

10. INTERNATIONAL DATA TRANSFERS

10.1. Global Buzaar operates from Pakistan and delivers to Pakistan, the Gulf and Middle East region, and England. Your personal information may be transferred to and processed in countries other than your country of residence.

10.2. When we transfer your data internationally, we take reasonable steps to ensure that your information receives an adequate level of protection consistent with this Privacy Policy and applicable data protection laws.

10.3. By using the Platform, you consent to the transfer of your personal information to Pakistan and any other country where Global Buzaar or its service providers operate.

11. THIRD-PARTY LINKS AND SERVICES

11.1. The Platform may contain links to third-party websites, services, or applications that are not owned or controlled by Global Buzaar.

11.2. This Privacy Policy applies only to the Global Buzaar Platform. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party services before providing them with your personal information.

11.3. Your use of third-party login services (Google, Facebook, Apple) is governed by those providers' respective privacy policies and terms of service.

12. CHANGES TO THIS PRIVACY POLICY

12.1. Global Buzaar reserves the right to update or modify this Privacy Policy at any time. Updated versions will be posted on the Platform with the revised "Last Updated" date.

12.2. If changes materially affect how we process your personal information, we will make reasonable efforts to notify you via email, push notification, or a prominent notice on the Platform before the changes take effect.

12.3. Your continued use of the Platform after any modifications constitutes your acceptance of the updated Privacy Policy.

13. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at:

Global Buzaar

Email: support@globalbuzaar.com

Website: www.globalbuzaar.com

Location: Lahore, Pakistan