Terms And Conditions

TERMS AND CONDITIONS

Global Buzaar — globalbuzaar.com

Last Updated: 13/7/2026

Welcome to Global Buzaar. These Terms and Conditions ("Terms") govern your access to and use of the Global Buzaar website, mobile application, and all related services (collectively, the "Platform") operated by Global Buzaar ("we," "us," "our," or "the Company"), a company registered in Lahore, Pakistan. By accessing, browsing, or using this Platform in any capacity — whether as a buyer, seller, or visitor — you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must discontinue use of the Platform immediately.

1. DEFINITIONS

For the purposes of these Terms, the following definitions apply:

"Platform" refers to the Global Buzaar website at globalbuzaar.com, its mobile applications, and any associated services, tools, or features.

"User" refers to any individual or entity that accesses or uses the Platform, including buyers, sellers, and visitors.

"Buyer" refers to any User who purchases or intends to purchase products through the Platform.

"Seller" refers to any individual or registered business that lists products for sale on the Platform.

"Products" refers to any goods, items, or merchandise listed for sale on the Platform by Sellers or by Global Buzaar directly.

"Order" refers to a confirmed purchase request placed by a Buyer through the Platform.

"Commission" refers to the percentage-based fee charged by Global Buzaar to Sellers on each completed sale.

"COD" refers to Cash on Delivery, the payment method available on the Platform.

2. ELIGIBILITY AND ACCOUNT REGISTRATION

2.1. The Platform is open to Users of all ages. However, Users under the age of 18 are encouraged to use the Platform under the guidance and supervision of a parent or legal guardian. By allowing a minor to use the Platform, the parent or guardian accepts full responsibility for the minor's activity, including any orders placed, obligations incurred, and compliance with these Terms.

2.2. To place orders or sell products, Users must create an account by providing accurate, current, and complete information including full name, valid contact number, email address, and delivery address.

2.3. You are solely responsible for maintaining the confidentiality of your account credentials. Any activity conducted through your account will be deemed to have been authorized by you. You must notify Global Buzaar immediately at support@globalbuzaar.com if you suspect unauthorized access to your account.

2.4. Global Buzaar reserves the right to suspend, deactivate, or permanently terminate any account at its sole discretion, without prior notice, if we reasonably believe the account is being used in violation of these Terms, for fraudulent purposes, or in any manner that may harm the Platform, other Users, or the Company.

3. PLATFORM ROLE AND MARKETPLACE MODEL

3.1. Global Buzaar operates as a multi-vendor e-commerce marketplace. The Platform enables third-party Sellers — both individuals and registered businesses — to list and sell products to Buyers.

3.2. While Global Buzaar facilitates the transaction between Buyers and Sellers, the contractual relationship for the sale and purchase of Products exists between the Buyer and the respective Seller. Global Buzaar acts as an intermediary and is not a party to the sale contract unless Global Buzaar itself is the Seller.

3.3. Global Buzaar handles all fulfillment, including packaging, shipping, and delivery of Products to the Buyer. Sellers are required to deliver their Products to Global Buzaar's designated fulfillment center(s) in a timely manner and in the condition described in their listing.

3.4. Global Buzaar does not manufacture any Products sold by third-party Sellers and does not guarantee, endorse, or assume liability for the quality, safety, legality, or accuracy of any third-party Product listings, unless explicitly stated.

4. PRODUCTS AND LISTINGS

4.1. Sellers are solely responsible for the accuracy, completeness, and legality of their product listings, including but not limited to product descriptions, images, specifications, pricing, and availability.

4.2. Global Buzaar reserves the right to review, edit, refuse, or remove any product listing at its sole discretion, without prior notice, for reasons including but not limited to inaccurate descriptions, prohibited items, intellectual property violations, or non-compliance with applicable laws.

4.3. The following categories of Products are strictly prohibited on the Platform: counterfeit or replica goods, stolen property, illegal drugs or controlled substances, weapons or ammunition, hazardous materials, pornographic or obscene content, products that infringe on intellectual property rights, and any items prohibited under the laws of Pakistan or the destination country.

4.4. Product images and descriptions are provided for informational purposes. Actual Products may vary slightly in appearance from images displayed on the Platform due to photography, lighting, or screen settings.

5. PRICING AND CURRENCY

5.1. All prices displayed on the Platform are listed in Pakistani Rupees (PKR) unless otherwise stated.

5.2. Prices are set by the respective Seller and may be subject to change without prior notice until an Order is confirmed.

5.3. The final price payable by the Buyer includes the product price and any applicable shipping or delivery charges, which will be clearly displayed before Order confirmation.

5.4. Global Buzaar makes every effort to ensure pricing accuracy. However, in the event of a pricing error, Global Buzaar reserves the right to cancel the Order and issue a full refund or request the correct amount from the Buyer before processing the Order.

6. ORDERS AND PAYMENT

6.1. Placing an Order on the Platform constitutes an offer to purchase. An Order is considered confirmed only when the Buyer receives an order confirmation notification from Global Buzaar via email, SMS, or in-app notification.

6.2. Global Buzaar reserves the right to reject, cancel, or limit any Order for any reason, including product unavailability, suspected fraud, pricing errors, or delivery restrictions.

6.3. The sole method of payment currently accepted on the Platform is Cash on Delivery (COD). The Buyer is required to pay the full order amount in Pakistani Rupees to the delivery personnel at the time of delivery.

6.4. Failure to make payment upon delivery will result in the Order being returned. Repeated failure to accept and pay for COD orders may result in account suspension or termination, and the Buyer may be held liable for shipping costs incurred.

6.5. Global Buzaar reserves the right to introduce additional payment methods in the future, which will be communicated through updated Terms or Platform notifications.

7. SHIPPING AND DELIVERY

7.1. Global Buzaar handles all fulfillment and delivery of Products. All shipments originate from Global Buzaar's fulfillment center(s).

7.2. The Platform currently delivers to Pakistan, Gulf and Middle East countries, and England. Delivery availability to specific locations within these regions may vary and is subject to operational feasibility.

7.3. Estimated delivery timelines are provided at the time of Order and are approximate. Global Buzaar does not guarantee delivery by a specific date and shall not be held liable for delays caused by factors beyond its reasonable control, including but not limited to customs clearance, weather conditions, natural disasters, political unrest, courier delays, or public holidays.

7.4. Risk of loss and damage to Products transfers to the Buyer upon successful delivery. The Buyer must inspect the Products at the time of delivery and report any visible damage or discrepancy to the delivery personnel and to Global Buzaar within 24 hours.

7.5. If the Buyer is unavailable at the delivery address at the time of delivery, the courier may attempt redelivery. Additional delivery charges may apply for failed delivery attempts caused by the Buyer's unavailability or incorrect address information.

7.6. For international shipments (Gulf, Middle East, England), the Buyer is solely responsible for any customs duties, import taxes, or additional charges levied by the destination country. Global Buzaar is not responsible for delays caused by customs inspection or clearance procedures.

8. RETURNS AND REFUNDS

8.1. Buyers may request a return within seven (7) calendar days from the date of delivery, provided the Product meets the following conditions: it is unused, unworn, and in its original condition; it is in its original packaging with all tags, labels, and accessories intact; and it is not a non-returnable item as specified in Section 8.4.

8.2. To initiate a return, the Buyer must contact Global Buzaar at support@globalbuzaar.com or through the Platform's return request feature, providing the order number, reason for return, and supporting photographs where applicable.

8.3. Upon approval of the return request, Global Buzaar will arrange for the pickup of the Product. Refunds will be processed within fourteen (14) business days of receiving and inspecting the returned Product. Refunds will be issued via the original payment method or store credit, at the discretion of Global Buzaar.

8.4. The following Products are non-returnable unless they arrive damaged or defective: perishable goods, personal care and hygiene products, undergarments, customized or personalized items, software or digital products once activated, and any items explicitly marked as non-returnable on the product listing.

8.5. If a Product arrives damaged, defective, or materially different from what was described in the listing, the Buyer is entitled to a full refund or replacement at no additional cost. The Buyer must report such issues within 48 hours of delivery with photographic evidence.

8.6. Global Buzaar reserves the right to reject a return request if the Product does not meet the return conditions outlined above or if there is evidence of misuse, alteration, or damage caused by the Buyer.

9. SELLER TERMS

9.1. Any individual or registered business may apply to become a Seller on Global Buzaar. Approval is at the sole discretion of Global Buzaar, and we reserve the right to reject any application without providing a reason.

9.2. Sellers agree to pay Global Buzaar a commission on each completed sale. The commission rate will be communicated to the Seller at the time of onboarding and may vary by product category. Global Buzaar reserves the right to revise commission rates with reasonable prior notice.

9.3. Sellers must ensure that all Products delivered to Global Buzaar's fulfillment center(s) are genuine, accurately described, properly packaged, and comply with all applicable local and international laws, regulations, and safety standards.

9.4. Sellers are responsible for ensuring they hold all necessary rights, licenses, and permissions to sell the Products listed on the Platform. Sellers shall indemnify Global Buzaar against any claims, losses, or damages arising from intellectual property infringement or regulatory non-compliance related to their Products.

9.5. Seller payouts for completed orders will be processed after deducting the applicable commission and any other agreed-upon fees. Payout timelines and methods will be communicated during onboarding.

9.6. Global Buzaar reserves the right to suspend or terminate a Seller's account, withhold payouts, or remove listings if the Seller violates these Terms, receives excessive complaints or return requests, engages in fraudulent activity, or fails to maintain acceptable product quality standards.

10. INTELLECTUAL PROPERTY

10.1. All content on the Platform — including but not limited to the Global Buzaar name, logo, website design, graphics, text, software, and user interface — is the exclusive property of Global Buzaar and is protected under applicable intellectual property laws.

10.2. Users may not copy, reproduce, distribute, modify, display, or create derivative works from any content on the Platform without prior written consent from Global Buzaar.

10.3. Sellers retain ownership of the content they upload to the Platform (product images, descriptions, etc.) but grant Global Buzaar a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute such content for the purpose of operating and promoting the Platform.

10.4. If you believe any content on the Platform infringes your intellectual property rights, please contact us at support@globalbuzaar.com with relevant details, and we will investigate and take appropriate action.

11. USER CONDUCT

11.1. Users agree not to use the Platform for any unlawful, fraudulent, or harmful purpose.

11.2. The following activities are strictly prohibited: creating fake accounts or providing false information; manipulating product reviews or ratings; attempting to bypass Platform security or access restricted areas; engaging in price manipulation, bid rigging, or fraudulent transactions; harassing, threatening, or abusing other Users, Sellers, or Global Buzaar staff; uploading viruses, malware, or any harmful code; and scraping, data mining, or extracting data from the Platform without authorization.

11.3. Any violation of these conduct rules may result in immediate account termination and, where applicable, referral to law enforcement authorities.

12. PRIVACY AND DATA PROTECTION

12.1. Global Buzaar collects, stores, and processes personal data in accordance with its Privacy Policy, which is available on the Platform and forms an integral part of these Terms.

12.2. By using the Platform, you consent to the collection and use of your personal information as described in the Privacy Policy, including but not limited to your name, contact details, delivery address, and transaction history.

12.3. Global Buzaar employs commercially reasonable security measures to protect User data. However, no method of electronic storage or transmission is entirely secure, and Global Buzaar cannot guarantee absolute data security.

12.4. Global Buzaar does not sell or rent personal data to third parties. Data may be shared with logistics partners, payment processors, and service providers strictly for the purpose of fulfilling orders and operating the Platform.

13. LIMITATION OF LIABILITY

13.1. The Platform and all Products are provided on an "as is" and "as available" basis. Global Buzaar makes no warranties, express or implied, regarding the Platform's availability, accuracy, reliability, or fitness for a particular purpose.

13.2. To the maximum extent permitted by law, Global Buzaar shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the Platform, including but not limited to loss of profits, data, goodwill, or business opportunities.

13.3. Global Buzaar's total liability for any claim arising from or related to these Terms or your use of the Platform shall not exceed the amount paid by you for the specific Order giving rise to the claim.

13.4. Global Buzaar is not liable for the quality, safety, legality, or authenticity of Products sold by third-party Sellers, nor for any disputes between Buyers and Sellers, except to the extent that Global Buzaar chooses to mediate at its discretion.

14. INDEMNIFICATION

14.1. You agree to indemnify, defend, and hold harmless Global Buzaar, its directors, officers, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from your use of the Platform, your violation of these Terms, your violation of any applicable law, or your infringement of any third-party rights.

15. FORCE MAJEURE

15.1. Global Buzaar shall not be held liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond its reasonable control, including but not limited to natural disasters, epidemics, pandemics, wars, terrorism, government actions, sanctions, embargoes, strikes, supply chain disruptions, power failures, or internet outages.

16. MODIFICATIONS TO TERMS

16.1. Global Buzaar reserves the right to modify, update, or replace these Terms at any time. Updated Terms will be posted on the Platform with the revised "Last Updated" date.

16.2. Continued use of the Platform after any modifications constitutes your acceptance of the updated Terms. Users are encouraged to review these Terms periodically.

16.3. If any modification materially affects your rights or obligations, Global Buzaar will make reasonable efforts to notify registered Users via email or Platform notification.

17. GOVERNING LAW AND DISPUTE RESOLUTION

17.1. These Terms shall be governed by and construed in accordance with the laws of Pakistan.

17.2. Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Platform shall first be resolved through good-faith negotiation between the parties.

17.3. If a dispute cannot be resolved through negotiation within thirty (30) days, it shall be submitted to the exclusive jurisdiction of the competent courts of Lahore, Pakistan.

18. SEVERABILITY

18.1. If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

19. ENTIRE AGREEMENT

19.1. These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Global Buzaar with respect to your use of the Platform and supersede all prior agreements, understandings, and communications, whether written or oral.

20. CONTACT US

For any questions, concerns, or complaints regarding these Terms or the Platform, please contact us at:

Global Buzaar

Email: support@globalbuzaar.com

Website: www.globalbuzaar.com

Location: Lahore, Pakistan